At DAIL we strive to reframe how we think and talk about the Deaf, Hard of Hearing, DeafPlus, DeafDisabled and late deafened population. Using appropriate hearing terminologies is an important step in understanding the identities and needs of those we serve. A guide on how people may or may not identify themselves, as well as a brief understanding of how sound can be perceived, can be found in DAIL’s Hearing Terminologies document on our website. We encourage you to explore this document along with the many in-state and out-of-state resources listed below.
Accommodations / Advocacy / ASL Classes / Assistive Technology / Developmental Disabilities / Education / Employment / Early Intervention / Hearing Terminologies / Interagency Collaboration / Legislative / Professional Organizations / Public Safety / Public Service Announcements / Recreation / Resources / Speech-Audiology
Accommodations
American Sign Language Interpreting Services
Vancro Integrated Interpreting Services offers statewide referral services for American Sign Language (ASL)/English interpretation, Service Support Providers, Reader Services as well as Media production serving all Vermonters, including those who are Deaf, Hard-of-Hearing, DeafBlind, and hearing, Vancro ensures communication access. Notably, Vancro has taken over Vermont Interpreting Referral Services (VIRS) operations. Vancro conducts quarterly meetings, and the public is welcome to attend.
For immediate interpreting services after hours, call Vermont 211.
For complaints, if hired by Vancro, file directly. If hire a freelance interpreter, file with Registry of Interpreters for the Deaf's Ethics. Regarding Educational Interpreters and/or Communication Facilitators, please contact your child's school team if they were hired directly by the school. Alternatively, if they were hired by either UVM CDCI CARES or UVMMC, please reach out to them.
Captioning Services
NCRA Sourcebook provides a list of CART (Communication Access Realtime Translation) services that offer both remote and onsite captioning.
White Coat Captioning is a premiere live captioning company that specializes in providing remote and onsite captioning services for conferences, classes, and special events.
Advocacy
Association of Late-Deafened Adults (ALDA) provides support of became Deaf during their adult years. This group is intended for people who have lost the ability to understand speech with or without hearing aids after acquiring spoken language. ALDA provides resources and information and promotes advocacy and awareness of the needs of deafened adults.
Deaf Vermonters Advocacy Services (DVAS) provides support and information to signing and non-signing Deaf, Late-deafened, Hard-of-Hearing and DeafBlind individuals in addition to outreaching and educating the public how to better serve and work with Deaf, Hard-of-Hearing, and DeafBlind people.
Vermont Center for Independent Living's Deaf Independence Program (VCIL/DIP) provides resources to promote independence to Deaf Vermonters. Our organization works with the Department of Public Safety's FireSafe802 program that distributes alarm clocks, carbon monoxide detectors and/or fire alarms. Our VT Equipment Distribution Program (VTEDP) and the Sue Williams Freedom Fund (SWFF) can help Deaf, Hard-of-Hearing and DeafBlind peers obtain assistive technology at a lower cost. Our VTEDP still has money available for eligible Vermonters (including hearing peers with communication challenges) to receive adaptive telecommunications equipment.
Vermont Chapter of Hearing Loss Association of America provides information, education, support and advocacy for people with any level of hearing loss. This chapter host bi-monthly meetings via Zoom and all members are invited to participate. Meetings include updates on Chapter activities (e.g., information on the status of legislative efforts advocating for insurance coverage for hearings), guest speakers, Q&A's regarding concerns of our members and socialization.
Vermont Hands & Voices is a state chapter of Hands & Voices — a parent-driven non-profit organization that supports families with children who are Deaf or Hard-of-Hearing (DHH), without bias as to communication modes or methodology. Provides families with the resources, networks, and information needed to improve communication access and educational outcomes for their children; includes outreach activities, parent/professional collaboration, and advocacy efforts focusing on enabling DHH children to reach their highest potential.
American Sign Language Classes
College:
University of Vermont (The university offers ASL as a minor.)
High School:
Burlington Park and Recreation
Deaf, Hard of Hearing and DeafBlind Educational Services Program
Assistive Technology
The locations of Assistive Listening Devices or Systems provide a convenient way for users to find these resources. If you are aware of any locations not listed here, please contact Laura Siegel at Laura.Siegel@vermont.gov.
Assistive Technology Program (ATP) offers demonstrations and loans of equipment designed to enhance, maintain, or improve the functional capabilities of individuals with disabilities, including Deaf, Hard-of-Hearing, and DeafBlind individuals. Current HireAbility consumers are encouraged to discuss their need for assistive technology (AT) services with their counselor. Non-HireAbility consumers can reach out to the Assistive Technology Service Coordinator to express an interest in receiving services. Based on their region, they would be assigned to an AT Access Specialist who can provide further information and support.
Captioned Telephone (CapTel) is a service that allows users to read captions of what’s said to them during telephone conversations. Using a uniquely designed CapTel phone, users speak directly to the other person and listen while reading what’s said on the bright, easy-to-read display screen. For more information, visit hamiltonrelay.com/Vermont or contact CapTel Customer Care by calling 888-269-7477 (Voice/TTY).
The FCC's Disability Rights Office (DRO) addresses disability-related matters, including access to telecommunications services and equipment; hearing aid compatibility; access to advanced communications services and equipment; access to Internet browsers built into mobile phones; telecommunications relay services; the National Deaf-Blind Equipment Distribution Program; accessible video programming and video programming apparatus (access to televised emergency information, closed captioning on television and television programs on the Internet, audio description, and accessible user interfaces, text menus, and program guides). They provide expert advice and assistance to other Commission bureaus and offices, consumers, industry and others on issues relevant to persons with disabilities. The DRO initiates rulemaking where appropriate. The DRO also reviews relevant agenda items and other documents and coordinates with Bureaus and Offices to develop recommendations and propose policies to ensure that communications are accessible to persons with disabilities, in conformance with existing disability laws and policies, and to ensure that they support the Commission’s goal of increasing accessibility of communications services and technologies for persons with disabilities.
Hearing Aids:
- Hearing Aid Financial Guide
- Over the Counter Hearing Aids Versus Prescription Hearing Aids Guide
- State of Vermont's Hearing Aid Benefits
- Vermont Essential Health Benefits Benchmark | Department of Financial Regulation
How to Make Your Virtual Meetings Accessible
I Can Connect (ICC) provides free equipment and training to people with both significant vision and hearing loss who meet disability and income guidelines.
Vendor List of Products for People with Hearing and Vision Loss, Vermont
Vendor List of Devices for People who are Deaf or Hard of Hearing, Vermont
Vermont Telecommunications Relay Service (VTRS) provides several different relay service options including TTY, Hearing/Voice Carry Over, and TeleBraille as well as Relay Conference Captioning (RCC) at no cost to those who live and work in the state of Vermont. VTRS is funded through the Vermont Universal Service Fund.
Vermont Telecommunications Relay Service Advisory Council
Developmental Disabilities
Northwestern Counseling Support Services provides support to individuals who are Deaf, Hard-of-Hearing and/or hearing with communication challenges who uses sign language and other forms of communication to work closely with the individual served on this team.
Early Intervention
The Parent Infant Program (PIP) is a statewide early intervention program that services deaf and hard of hearing children, birth to age three and their families. Support and training are provided to families around their children's hearing and communication needs to help ensure they reach their full language and learning potential. Visits are provided remotely and in-person within the child's home and/or childcare center. PIP works collaboratively with Children's Integrated Services (CIS) and audiologists throughout Vermont.
Speech and Language Services (0 - 3) - We provide evaluations and direct services to children and their families who are eligible for early intervention.
Vermont Early Hearing Detection Intervention Program (VTEHDI) is a combination of Health and Early Intervention/Education. VTEHDI works with hospitals and other community providers, such as early head start, homebirth midwives and primary care professionals to provide newborn and early periodic hearing screenings. However, we are more than a screening program. The program provides support, training, and care management to families and their babies, and to community providers. These partnerships ensure timely referrals for diagnostic testing and early intervention services. The health portion includes screening, diagnosis of hearing loss and then early intervention services. Families have a choice of communication options/opportunities. Some families may choose hearing aids and/or cochlear implants. Other families may choose for their child not to use any type of medical device. Also, family choice may include American Sign Language (ASL), Listening and Spoken Language (LSL), English, Cued Speech, bilingual or any combination. At the federal level EHDI has been expanded to cover from birth to age 3.
To locate a cochlear implant clinic, find a CI Clinic.
To locate an ENT, refer to the Otolaryngology Department at their local hospital.
To locate either an audiologist and/or a hearing aid dispenser, find a professional. You will find a listing under their website.
Education
College Scholarships for Deaf, Hard of Hearing, DeafBlind prospective students
Deaf, Hard of Hearing and DeafBlind Educational Services Program (DHHDBESP) is housed within the University of Vermont Medical Center (UVMMC). It is part of the Early Hearing Detection and Intervention (EHDI) program. The focus of this program is to ensure that children and students (age 0 to 21), regardless of their communication needs, have the appropriate services, consultation and equipment needed to be successful in their home and/or school environment. The following are provided in both remote and in-person services:
School Age Services: We provide a wide range of services throughout the state of Vermont to children ages 3 through high school graduation. These services include educational interpreting, communication facilitating, sign language instruction to families, students and school teams, ongoing direct instruction from a certified teacher of the Deaf/Hard of hearing and education audiology services.
K-12 Special Education Evaluation Implementation Guide | Agency of Education (vermont.gov)
National Deaf Center (NDC) shares information, networks, and strategies to improve continuing education and training for deaf people. From online learning modules to individualized consultation, our resources are deaf-centered, evidence-based, and community-informed.
NASDE serves as a guideline on how to enhance Deaf, Hard of Hearing, and DeafBlind students' outcome in their academic successes.
The New England Consortium on Deafblindness (NEC) is a federally funded grant program serving Connecticut, Maine, Massachusetts, New Hampshire and Vermont. The program operates under the United States Department of Education, specifically in the area of Special Education. Its purpose is to support the Agency of Education in building the necessary capacity to effectively serve children and youth who are DeafBlind.
The University of Vermont Center on Disability and Community Inclusion: CARES Team:
The Consultation, Access, Resources and Equipment Support (CARES) program provides Technical Assistance, Consultation and Training. CARES partners with public school teams to help build capacity, ensure equitable access, and support the education of all students (age 3-22) who are Deaf, Hard of Hearing or DeafBlind (DHHDB).
Vermont Service Matrix for Deaf, Hard-of-Hearing, and DeafBlind Children
Employment
HireAbility (formerly known as Vocational Rehabilitation (VR)) services are open to all people whose disabilities impact their employment. We offer specialized services for the Deaf, Hard-of-Hearing and DeafBlind population within Vermont. Their counselors are dedicated to supporting individuals in achieving success in the workforce.
Interagency Collaboration
Secretary of State (SOS) encourages candidates to refer to a document on making elections more accessible for Deaf, Hard of Hearing, and DeafBlind constituents. SOS already has an ASL video to provide guidance on how to register to vote.
Making It Accessible - Justice of Peace offers a recorded free online training.
The Vermont Department of Health (VDH) has created a resource page specifically for Deaf, Hard of Hearing, DeafBlind communities.
The Vermont Language Justice Project has created an ASL - YouTube and English - YouTube channels focusing on COVID-related and healthcare topics. Subscribing allows viewers to receive new videos.
The Vermont Department of Library has developed a resource document, lives on their webpage.
The Vermont Department of Taxes has developed a resource document specifically for Tax Professionals.
The Vermont Department of Tourism and Marketing shared a resource document specifically for those in the tourism industry.
E911 have collaborated in creating a resource document specifically for Dispatchers.
Legislative
The Deaf, Hard of Hearing, DeafBlind Advisory Council (DHHDBAC) has information available on their website or under the Resources section, specifically on the Board and Commissions page. Information related to the school-aged subcommittee can also be found here.
Legislative Reports pertaining to the council can be accessed by typing "Deaf" in the refine results search option.
The National Association of the Deaf (NAD) is a prominent civil rights organization that represents Deaf and Hard-of-Hearing individuals in the United States. The organization's mission is to safeguard and advocate for the civil, human, and linguistic rights of Deaf and Hard-of-Hearing people in the United States.
Vermont Association of the Deaf (VTAD) is a local non-profit organization dedicated to protects the rights of the Deaf individuals and their families to accessible services; to empower Deaf individuals to exercise self-determination and independence; to advocate for equal opportunities in social, educational, and employment opportunities.
Professional Organizations
Alexander Graham Bell Association for the Deaf and Hard of Hearing promotes the use of spoken language as well as hearing technology for children with hearing loss.
CODA International strives to bring Children of Deaf Adults together to celebrate their unique heritage and multicultural identities.
Hearing Loss Association of America promotes new technology, medical research and legislation that will alleviate the effects of hearing loss, and we encourage and participate in research to improve hearing aids, assistive listening devices, and other technology needs of consumers with hearing loss. HLAA also promotes and encourages self-advocacy.
The Helen Keller National Center for DeafBlind Youths and Adults (HKNC) is a national program that provides vocational and rehabilitation services exclusively to youths and adults who are DeafBlind. HKNC offers virtual and residential-based training programs, at its headquarters in Sands Point, NY, to individuals with varying levels of combined vision and hearing loss. Comprehensive training includes vocational and rehabilitation skills such as independent living, assistive technology, communication, orientation and mobility and more along with support in obtaining employment and identifying community resources. To learn more, contact your New England regional representative.
Registry of Interpreting for the Deaf has documents that can convey best practices using interpreters in different scenarios: Standard Practice Papers.
Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) is known as a consumer advocacy membership organization. TDI promotes equal access to telecommunications, media, and information technologies for American people who are Deaf, Hard-of-Hearing, late deafened, or DeafBlind.
The Vermont Registry of Interpreters for the Deaf (VTRID) is a non-profit, non-partisan organization of interpreters, DDBDDHH* community members, and other allies. We collaborate to promote high-quality interpretation between tactile, signed, and spoken languages throughout the state with the utmost integrity and respect.
For ASL interpreting programs, click on ASL Interpreting Programs.
*Deaf, DeafBlind, DeafDisabled, Hard of Hearing
Public Safety
The Vermont Department of Motor Vehicles (DMV) offers a visor card, which can be obtained by filling out a form on their website: General Information | Department of Motor Vehicles (vermont.gov) or by visiting the local town clerk’s office. All DMV field offices provide the usage of UbiDuo at the front counter to facilitate easier communication access. The UbiDuo is a communication device specifically designed for individuals who may have communication difficulties. It enables real-time, two-way communication through a split-screen display, aiming to enhance accessibility for individuals interacting with the VT DMV's front counter.
The FireSafe802 program, facilitated by the Vermont Center for Independent Living, assists low-income Vermonters who are Deaf, Hard-of-Hearing and DeafBlind in obtaining essential items such as fire alarm detectors, carbon monoxide detectors, and/or alarm clock.
Text-to-911 is a service available in Vermont that allows individuals, including those who are Deaf and Hard-of-Hearing, to contact emergency services via text message instead of making a phone call. Launched in 2014, this service was designed to provide accessibility for those who prefer texting over calling 911. Visit the Text to 911 website to check where this feature is available nationwide. The E911 website offers forms to help ensure a positive experience with public service providers, such as police, fire fighters, and emergency responders. Additionally, E911 provides tutorial videos in English and ASL.
DAIL's Commissioner's Office has its own YouTube channel that can be found: Deaf, Hard of Hearing, DeafBlind Services - YouTube. Subscribing allows viewers to receive new videos.
Recreation
Summer Camps for 2024 for DHHDB Children and KODAs
Vermont Family Network's Summer Camps List 2022
Resources
New Americans/Refugees/Immigrants
Literacy Education for Deaf New Americans
Deaf New American Advocacy Inc
World Deaf Refugee Day – TOGETHER WE ARE STRONGER (wdrd.org)
Healthcare
Healthcare Communication Policy Template
Healthcare Communication Policy FAQ
Video: Examples of Accommodations in Healthcare settings
Speech/Audiology
American Academy of Audiology focuses on providing quality hearing care services through professional development, education, research, and increased public awareness of hearing and balance disorders.
For audiology programs, click on Audiology Programs.
Office of Professional Regulation provides information about audiologists and hearing aid dispensers.
Vermont Speech Language Hearing Association serves the needs of professionals in Vermont who advocate and support individuals with communication, swallowing, hearing disorders through professional development, advocacy and colleagueship.
For speech language pathology programs, click on Speech Language Pathology Programs.
Laura Siegel, MBA
Director of Deaf, Hard-of-Hearing, DeafBlind Services
(V/VP): 802-560-5170
(You do not need to dial 711 to connect with the above phone number listed.)
Email: Laura.Siegel@vermont.gov
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